This Privacy Policy clearly explains how the information you provide while using luck7 is collected, stored, and used.
How luck7 Protects Your Privacy — In Plain Terms
All your personal data is protected with 256-bit SSL encryption, keeping it inaccessible to unauthorized parties.
Your name, mobile number, and personal details are never sold or rented to third parties.
Collected data is used solely for service improvement, identity verification, and fraud prevention.
This policy clearly explains which cookies are used and why. You can disable non-essential cookies at any time.
You have the right to view, correct, or delete the data we hold about you. Just reach out to our support team.
Our systems undergo regular security audits to ensure your data remains protected at all times.
This Privacy Policy applies to all users of the luck7 platform. By using the site, you are considered to have read and accepted this policy.
Luck7 ("we", "the platform") takes your privacy seriously. This Privacy Policy explains what information luck7 collects, why it is collected, how it is used, and the steps we take to keep your data safe.
This Policy applies to the luck7 website, mobile app, and all related services. By using our services, you consent to the processing of your data under the terms described in this Policy.
When This Policy Applies: This policy applies whenever you register, log in, place a bet, make a payment, contact support, or simply browse the site on luck7.
We collect two types of information — what you provide directly, and what is gathered automatically through your use of the site.
| Data Type | When Information Is Collected | Purpose |
|---|---|---|
| Name, mobile number | At registration | Identity Verification |
| Email Address | Registration / Contact | Communications & Notifications |
| National ID number | During KYC Verification | Identity Verification |
| Mobile banking number | During Payment | Transaction Processing |
| Betting History | With Every Bet | Account Management |
| Support Conversations | By contacting support | Troubleshooting |
Luck7 uses collected data only for specific, legitimate purposes. We never misuse your information.
Marketing Communications: If you no longer wish to receive promotional emails or SMS from luck7, simply contact support at any time and we will opt you out. Essential service notifications (such as transactions and security alerts) will still be sent.
Luck7 does not sell your data. However, limited information may be shared in specific circumstances:
Only the information necessary to deliver services is shared with our payment processors, data storage providers, and technology partners. All partners are bound by our data privacy agreements.
Information may be disclosed in response to a court order, regulatory directive, or lawful request from a law enforcement authority. In such cases, luck7 will notify the member in advance wherever possible.
Information may be disclosed to relevant authorities if money laundering or fraudulent activity is suspected.
We never sell or transfer your personal data to advertisers, data brokers, or any third party for commercial purposes.
The luck7 website and app use cookies and similar technologies. Cookies are small text files stored on your device.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features.
Luck7 does not retain data beyond what is necessary. Retention periods depend on the type of data and the purpose for which it was collected:
Once the retention period expires, your data is securely deleted or anonymized.
As a luck7 member, you have important rights regarding your personal data. Contact support to exercise any of these rights.
Luck7 respects every right you have
You may request to know what personal data we hold about you.
You can request corrections to any inaccurate or incomplete information.
You may request deletion of your data under certain circumstances.
In certain circumstances, you may request that we limit the processing of your data.
You can request your data in a structured, portable format.
You may withdraw your consent to marketing communications at any time.
Luck7 uses industry-leading technology and practices to keep your data secure.
In the event of a security breach: In the event of a data breach, luck7 will notify affected members as soon as possible and take all necessary action.
Luck7 is strictly for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.
If a minor has registered on luck7, we will promptly delete that account and all associated data upon request from a parent or legal guardian.
Luck7 may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
Members will be notified of any significant changes via email or an on-platform notice. Continued use of the site after such changes constitutes acceptance of the updated policy.
Check this page regularly. We always display the date of the latest update clearly.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:
Email: support@luck7.biz
Subject Line: "Privacy Request"
Live Chat: Click the chat icon in the bottom-right corner of the website
Duration: 24/7 support available in Bengali
Response Time: Usually within 48 hours
Our Terms & Conditions and Responsible Gaming We also encourage you to review these pages — together, they form the complete legal framework governing your luck7 experience.